The Make Refill feature allows for a sales user to set a customer's default order. They can then press the refill button on the customer details screen and quickly re-order the customer's preferred items.

Setting a Refill for a Customer

Each customer can have their own Refill order, allowing a sales person to quickly add that customer’s preferred items to a new order.

To set a customer’s previous order as their default, navigate to the desired order details page and use the “Make Refill” button.

On the order document details screen, Press the Make Refill button on the upper right. This will add the current order as the refill.
On the order document details screen, Press the Make Refill button on the upper right. This will add the current order as the refill.

Once the order is set as the refill, it may be removed by pressing the “Clear Refill” button.

On the order document details screen, Press the Clear Refill button on the upper right. This will remove the current order as the refill.
On the order document details screen, Press the Make Refill button on the upper right. This will remove the current order as the refill.

Using a Refill to place an order

Once a customer has a Refill assigned to their account by a Sales User, Sales Users can Make Refill Orders based on that order.

To use a configured Refill to place an order:

  • Open the Customer Details screen.

  • Press the “Refill” button to add the Refill order’s items to the current order.

    Press the Refill button to use the customer's Refill order as a starting point.
    Press the Refill button to use the customer's Refill order as a starting point.
  • Proceed normally with the order. You may add additional items or remove items prior to finalizing the order.

    Once the Refill has been added, proceed with the order normally.
    Once the Refill has been added, proceed with the order normally.